Media Satisfaction Survey

As U.S. Coast Guard public affairs practitioners, we strive to deliver timely information to the Alaskan people. This brief survey will help us gauge the effectiveness of our media relations activities and improve service to media outlets. Please complete the confidential survey below. Your candid answers are appreciated and will greatly benefit our communication initiatives.

How do you prefer to receive Coast Guard news and information?
Phone
E-mail
News Wire Services
Fax
Postal Mail
Postal Mail
Are you subscribed to receive Coast Guard press releases by e-mail?
Yes
No
(Please select true or false for the next seven questions.) Coast Guard press releases, photos and video are helpful in developing news stories.
True
False
The Coast Guard provides information that will make stories of interest or concern to my readers/viewers.
True
False
Press releases, photos and video are in a conveniently usable format.
True
False
Coast Guard public affairs representatives are reachable and respond to my questions in a timely manner.
True
False
The information presented is timely and accurate.
True
False
Information presented is clear and easy to understand.
True
False
The 17th Coast Guard District website is informative, user friendly and contains useful background information for news stories.
True
False
(Please rate the amount of desired information you receive about the following major Coast Guard activities in Alaska.) Search and Rescue
Not Enough
Enough
Too Much
Maritime Safety & Security
Not Enough
Enough
Too Much
Aids to Navigation
Not Enough
Enough
Too Much
Law Enforcement (to include fisheries)
Not Enough
Enough
Too Much
Homeland Security
Not Enough
Enough
Too Much
What role does supporting multimedia information, (photos, video or audio) play in determining the production of a news story?
None
Some, but not as important as information
Equal to the information provided
A Deciding Factor
How do you usually find out about Coast Guard related news?
Calls from the Coast Guard
Beat calls to the Coast Guard
Press releases
Scanner or radio traffic
Calls from a third party
Other
Who do you receive the best Coast Guard information from?
Verbal and print releases by Public Affairs Specialists
Coast Guard command centers
The Coast Guard unit directly involved
Source other than Coast Guard
Please select which of the following best describes your news outlet.
Weekly Newspaper
Daily Newspaper
Newsletter
Wire Service
Broadcast Television Station
Cable Television Station
FM Radio Station
AM Radio Station
Website/Webzine/Blog
Other
Please make recommendations on how we can improve any of the following: Release of Information, Press Releases, Photos, Videos, Audio, Web content, or other.